EMPLOYMENT | Katieshouse

Employment Opportunities

Katie's House, Inc does not, by policy or practice, discriminate against a person or group on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law.

Director of Opporations

KATIE’S HOUSE, INC. | SUSSEX COUNTY, NEW JERSEY

Starting salary: $75,000-$100,000 based on experience per year

Job type: Full-time | Location: In person, Sussex County, NJ

Benefits: Health insurance; paid time off and paid holidays

About Katie’s House

Katie’s House, Inc. is a nonprofit organization dedicated to providing safe, supportive, meaningful homes for adults with intellectual and developmental disabilities. Founded in 2007, we believe everyone deserves a home, opportunities for independence, meaningful relationships, and a fulfilling life as a valued member of the community.

We currently operate five residential homes in Sussex County and are planning for continued growth.

Position Overview

The Director of Operations oversees day-to-day operations, working closely with the Executive Director, Board of Trustees, staff, residents, and families. This is a hands-on leadership role requiring both nonprofit management experience and direct professional experience serving people with intellectual and developmental disabilities.

Operations & Residential Oversight

Oversee daily operations and promote safe, efficient, person-centered residential services.

Support staff in delivering individualized services and maintaining high standards of care.

Build positive relationships with residents, families, staff, and community partners.

Coordinate maintenance, supplies, services, and other operational needs across homes.

Staff Leadership & Management

Supervise, coach, and evaluate residential and administrative staff.

Support hiring, onboarding, training, scheduling, coverage, and retention.

Set clear expectations, address personnel concerns, and foster effective communication.

Regulatory Compliance & Administration

Maintain working knowledge of applicable New Jersey Division of Developmental Disabilities (DDD) requirements.

Keep policies, records, documentation, and training up to date.

Coordinate with state agencies, service providers, and relevant partners.

Support inspections, audits, and quality assurance, as applicable.

Financial & Organizational Management

Help develop and monitor operating budgets and review expenses.

Support financial accountability, grant reporting, and Board updates.

Help implement the organization’s five-year growth plan and plan additional residential homes.

Develop operational systems that support sustainable growth and resident quality of life.

Required Qualifications

Professional experience working in nonprofit management, administration, or program operations — required.

Direct professional experience working with individuals with intellectual and developmental disabilities — required.

Previous staff supervisory or management experience.

Strong leadership, organizational, communication, and problem-solving skills.

Knowledge of person-centered supports and individualized services.

Valid driver’s license and ability to travel between residential locations.

Ability to meet applicable employment and background-screening requirements.

Preferred Qualifications

Familiarity with NJ DDD requirements, Medicaid-funded services, and community-based residential supports.

Experience overseeing multiple residential homes or community programs.

Experience with nonprofit budgets, grants, and Board reporting.

Bachelor’s degree in social work, human services, nonprofit management, business, or a related field.

Compensation & Benefits

Starting salary of $75,000 annually, plus health insurance.

Paid time off and holidays, subject to organizational policy.

Performance and salary review after the first six months; no increase is guaranteed.

Opportunity to help shape a growing, mission-driven nonprofit.

Why Join Katie’s House?

Katie’s House is a close-knit, mission-driven organization focused on relationships, individualized support, and the well-being of the people who call our houses home. This role offers the opportunity to make a meaningful difference while helping guide our next chapter.

How to Apply

Submit a résumé and a brief cover letter describing your nonprofit management experience and professional experience with people with intellectual and developmental disabilities.

Katie’s House, Inc. is an equal opportunity employer.

send to

katieshouseoffice@gmail.com